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Privacy Policy

Privacy Policy for Premier Mortgage Advisers (Trading Style of The Money Geeks Ltd)

Last updated: 1st October 2024

At Premier Mortgage Advisers, a trading style of The Money Geeks Ltd, we are committed to safeguarding and preserving your privacy. This Privacy Policy outlines the personal data we collect, how we use it, the measures we take to protect it, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data that is essential for delivering our mortgage advisory services and managing client relationships. This includes:

  • Personal Identification Information: Name, Email Address, Phone Number
  • Financial Information: Mortgage Loan Amount, Property Value, Credit History, Income, Outgoings
  • Technical Information: IP Address

We collect this information through our website forms, email, phone, or other forms of direct communication.

2. Purposes for Processing Your Data

We process your personal data to:

  • Respond to Client Enquiries: We use your name, email, phone number, and other relevant financial data to understand your mortgage needs and provide appropriate advice.
  • Provide Services: To guide you through the mortgage process, including evaluating your creditworthiness, recommending suitable mortgage products, and liaising with third-party financial institutions as required.
  • Marketing and Communication: We use your name and email address for sending marketing communications, special offers, and industry updates that may be relevant to your interests. You may opt out of these communications at any time.
  • Legal and Compliance Purposes: We may process your data to comply with legal obligations, including anti-money laundering (AML) regulations and financial regulations.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Legitimate Interest: We collect and use your data to provide you with mortgage advice and communicate with you based on your expressed interest in our services. We use legitimate interest for marketing activities, allowing us to send relevant communications unless you opt-out.
  • Compliance with Legal Obligations: We may process your data to comply with legal and regulatory obligations.

4. Data Retention

We retain your personal data for as long as required by law and regulatory guidelines. Specifically:

  • Financial data related to mortgage applications is stored for [X] years, as required by financial regulations.
  • Marketing-related data will be retained until you withdraw consent or opt-out of communications.
  • In the event of a contractual relationship, we retain personal data for the duration of the contract and as long as necessary for legal, accounting, or reporting requirements.

5. Sharing of Your Data

We share your data only as necessary, including:

  • Third-Party Providers: We may share your data with trusted third-party service providers to facilitate the mortgage application process, including financial institutions, credit reference agencies, or regulatory authorities.
  • Legal Compliance: We may share personal data if required by law, in response to legal proceedings, or to establish or defend our legal rights.

We ensure that all third parties we work with comply with GDPR and handle your data securely.

6. International Data Transfers

Your data may be transferred to and stored in countries outside the UK or European Economic Area (EEA), specifically in countries that offer a similar level of data protection, such as the USA. We ensure that such transfers comply with GDPR by relying on mechanisms such as:

  • Adequacy Decisions: Where a non-EEA country has been deemed by the European Commission to provide an adequate level of data protection.
  • Standard Contractual Clauses: Where data is transferred under agreements with providers that have implemented contractual clauses ensuring GDPR-compliant protection.

7. Data Security Measures

We take the security of your personal data seriously and have implemented the following measures to protect it:

  • Encryption: All personal data is encrypted in transit and at rest to prevent unauthorized access.
  • Access Controls: Only authorized staff members have access to your personal data, and only when necessary to perform their job functions.
  • Regular Security Audits: We conduct regular security assessments and audits of our systems to ensure that our safeguards remain effective.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: If your personal data is inaccurate or incomplete, you can request that it be corrected.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Right to Object: You can object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another organization in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [insert contact details].

9. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) and, where applicable, inform affected individuals as required by law.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Premier Mortgage Advisers (The Money Geeks Ltd)
[email protected]
01639 50 88 44